ULTIMATE SERVICE GUARANTEE

When it comes to real estate, it seems like everybody talks about customer service. But service isn’t just talk. At Coldwell Banker® we recognize that you want more than just conversation. You want a commitment to action. That’s why we’ve created Ultimate Service®, a system that puts you in control. Ultimate Service delivers real value and assures you the highest possible level of customer satisfaction.

WHAT WE DO:

• We Listen – We want to know what things are most important to you, the customer. Whether it’s a big backyard, a good school district, or city views, we can help. Tell us what you’re looking for. We’ll listen.

• Satisfaction Guaranteed –
 Together we’ll develop a customized service plan that reflects your specific needs. We promise to live up to these written commitments, or you have the right to cancel your buyer’s or seller’s agreement. Now that’s service on your terms!

• Tell Us What You Think –
 We’ve surveyed thousands of Canadian customers to establish high standards of performance we provide to every home buyer and seller. When our job is done, we’ll ask you to complete a Customer Satisfaction Survey so we can continue to improve.